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Milling Hotel’s cookie and personal data policy

1. Owner information

Milling Hotels
Sverigesgade 6
5000 Odense C, Denmark
Email: info@millinghotels.dk

2. This website uses cookies

A cookie is a small text file that is stored on your computer or corresponding to be able to recognize it. No personal information is stored in our cookies and they cannot contain viruses.

3. How to delete or block cookies


read more here

4. Purpose of cookies on our website:

– To save your settings.
– Traffic measurement and statistics.
– Targeting and frequency management of advertising.

5. Third parties with access to set cookies

The site uses cookies from the following third parties:
– Spectra Systems, www.spectra-systems.com
– Google, www.google.com

6. Personal data policy

Milling Hotels A/S as data controller:
Milling Hotels A/S
Sverigesgade 6
5000 Odense C
CVR no.: 21037389
Tel. 63 11 96 96
Email: info@millinghotels.dk

Milling Hotels A/S consists of 10 hotels
Hotel Ansgar, Slotsgården ApS (CVR no.: 75962118)
Hotel Windsor, Odense ApS (CVR no.: 19065995)
Hotel Plaza, Odense A/S (CVR no.: 26257689)
Park Hotel, Middelfart A/S (CVR no.: 30494296)
Hotel Saxildhus A/S (CVR no.: 33144903)
Hotel Søpark, Maribo A/S (CVR no.: 36544465)
Hotel Gestus, Ålborg A/S (CVR no.: 37958387)
Hotel Ritz, Aarhus ApS (CVR no: 19946983)
Hotel Mini 11, Odense (CVR no: 19065995)
Hotel Mini 19, Odense (CVR no: 75962118)

Milling Hotels A/S is the data controller.

By ordering one or more of our services, you give Milling Hotels A/S consent to process your personal data. We only collect the personal data that you or the customer submits in connection with the order.

Why and how does Milling Hotels A/S collect personal data:

Your personal data is necessary for us to provide the best service for our guests. Milling Hotels A/S may collect the following personal data:
• Name, address, telephone number, e-mail, title, language, account number, date of birth
• Purchase history
• Company information and contact persons

Milling Hotels A/S only registers and processes the information provided by the guest or a third party (e.g. client). Milling Hotels A/S collects information for one or more of the following purposes:
• Registration of reservations
• Registration of services
• Contact information for use before, during and/or after your stay
• Marketing-related activities
• Use of situational images for marketing (with consent)
• Registration of subscribers to newsletters (with consent)
• Adaptation of marketing and newsletters to you
• Compliance with legal requirements

Milling Hotels A/S never encourages you to submit information about disabilities, allergies, medical conditions or such sensitive information. The guest or third party can, at their own request, submit this information to Milling Hotels A/S, and we regard this submission as consent for the registration of the information on your profile. If the information is passed on to Milling Hotels A/S by a third party, it is the responsibility of the third party to inform the guests involved about Milling Hotels A/S’s personal data policy and our registration of the information. It is the third party’s responsibility that consent has been given from the person in question for the disclosure of the information to Milling Hotels A/S.

Milling Hotels A/S collects personal data via:
• When booking, requesting offers or hotel agreements
• When signing up for the Milling Hotels A/S newsletter
• Social media, advertising and analytics providers
• TV surveillance, which is set up at the hotel’s entrance, reception, bar and other public places, as security for the employee and the guest
• Via browser cookies

On what legal basis does Milling Hotels A/S process your personal data?:

Milling Hotels A/S may process your personal data if necessary to fulfill a contract to which you are a party. Personal information that is collected for booking stays and services is done on the basis of GDPR article 6, 1, letter b). Likewise, Milling Hotels A/S can process personal data prior to entering into a contract.

Personal information that is collected for use in marketing-related activities, use of images and registration for our newsletters is done on the basis of your consent, cf. GDPR article 6, 1, letter a).

The personal information is stored for the period of time in which it is permitted according to the legislation. Milling Hotels A/S deletes the information when it is no longer necessary to fulfill the purpose for which it was collected. You always have the right to gain insight into the personal data that Milling Hotels A/S has registered about you. You also have the right to correct, delete and update information that is incorrect or similarly processed in violation of the law. If you wish to have your personal data deleted, Milling Hotels A/S will delete all information that Milling Hotels A/S is not required to store according to current legislation. If the processing of your personal data is based on a consent from you, you have the right to withdraw the consent after which the processing ceases, unless Milling Hotels A/S is required to process the personal data according to current legislation.

If you wish to contact us in this regard, you can contact us at info@millinghotels.dk.

Applicant and Milling Hotels A/S:

When you apply for a position (solicited or unsolicited), Milling Hotels A/S processes the information you have submitted in connection with the application via e-mail. Milling Hotels A/S uses the information to assess whether Milling Hotels A/S wants to offer you employment and communicate with you in the recruitment process.
If you are offered employment at Milling Hotels A/S, your personal data will be stored in accordance with Milling Hotels A/S policy for the processing of employee data, which is provided by the immediate manager, together with our applicable personnel handbook.

Applications received in the recruitment process are kept for 30 days after the end of recruitment.

Security and sharing of your personal data:

Milling Hotels A/S does not pass on your personal data to other data controllers, unless you expressly consent to this or if we are legally obliged to do so.

We cannot guarantee 100 percent security of data transfers via the Internet. There is a risk that others gain unauthorized access to information when data is sent and stored electronically. You provide personal information at your own risk.

Milling Hotels A/S has established procedures for granting access to our employees in our systems. Employees are only granted access if it is necessary for the performance of their work. Milling Hotels A/S can control their actual access via supervision and logging.
In the event of a security breach which results in a high risk for you, Milling Hotels A/S will, however, notify you of the security breach as soon as possible when Milling Hotels A/S becomes aware of it.

Milling Hotels A/S uses external suppliers of IT systems, IT services, etc., with whom Milling Hotels A/S has entered into data processing agreements, in accordance with the GDPR. You are guaranteed a high level of protection for your personal data.

Milling Hotels A/S can share and pass on your personal data internally within the group in order to provide the best service for you as a guest.

You have the opportunity to complain about the processing of your information and data. Complaints are submitted to the Danish Data Protection Authority.